Privacy Policy

Erin Murray Wellness

Effective Date:

January 1st, 2025

🌐 Website: https://a2p.erinmurraynp.com/landing-page-9719-1833-3554-2655-9315

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Erin Murray ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or unrelated purposes. All SMS opt-in data is kept strictly confidential and used solely for communication regarding your appointments, programs, or support requests.

1. Information We Collect

Personal Information

Name, email address, phone number, mailing address

Payment details when you purchase services or book sessions

Communication consent and opt-in timestamps for SMS/email

Non-Personal Information

IP address, browser type, and device information

Website usage behavior (e.g., pages viewed, time on site)

Cookies and tracking technologies

Client Communication

Records of inquiries, consultations, support messages, and appointments

2. How We Use Your Information

We use your information to:

Schedule and manage health consultations and programs

Send confirmations, reminders, and updates

Provide customer service and technical support

Improve website performance and user experience

Track opt-in consent and comply with regulatory standards

Prevent fraud and ensure the security of your information

3. SMS Messaging & Compliance

Text Message Terms & Conditions

By opting in to receive SMS messages, you agree to receive communications related to:

Appointment reminders

Health program updates

Wellness education

Service and account notifications

Opt-In & Consent

SMS is only sent with explicit consent

All opt-in actions are timestamped and securely stored

We follow TCPA and applicable regulations

Opt-Out Instructions

Reply "STOP" at any time to unsubscribe

You’ll receive a confirmation and no further messages unless you re-opt in

Opt-outs are processed within 24 hours

Message Frequency

Based on your activity or engagement

Limited to necessary, service-related messages

Promotional messages require separate consent

Support

Text “HELP” for assistance, or contact:

📧 Email:

[email protected]

📞 Phone: (806) 674-9572

Carrier Information

Message and data rates may applyAll major U.S. carriers are supported

Carriers are not liable for delayed or failed delivery

SMS Data Protection

Your SMS data is never sold. It may only be shared:

With service providers to deliver messages

If legally required (e.g., subpoena or court order)

We apply strong data protection measures and strict access control.

4. Information Sharing & Disclosure

We do not sell or rent your personal information.

We may share data only with:

Trusted service providers (e.g., for email, payment processing, SMS delivery)Legal authorities, when required by law

Business successors in the event of a sale, merger, or acquisition—while maintaining data protection

5. Data Security

We protect your data using:

Encryption (in transit and at rest)Strong access controls

Routine audits and monitoring

Staff training and confidentiality protocols

Backups and incident response procedures

While no system is 100% secure, we continuously improve our defenses.

6. Cookies & Tracking Technologies

We use cookies to:

Understand how visitors use our websiteStore preferencesImprove user experience

You may disable cookies via your browser settings, though this may limit some website functionality.

7. Your Rights & Choices

You have the right to:

Access, correct, or delete your personal data

Unsubscribe from emails via the “unsubscribe” link

Opt out of SMS by replying “STOP”

Request information about data use

Withdraw consent at any time

File a complaint with a relevant data authority (where applicable)

To exercise your rights, contact us at

[email protected]

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies independently.